Full Time Group Sales + Programs Coordinator

Maintain a healthy relationship with existing customers
Establish new relationships through cold calls, e-mailers, social media, and expos
Communicate with Facility Managers and the Marketing Department to create and maintain signage and other promotional material
Prepare monthly, weekly and daily programs analysis
Facilitate a variety of group climbing events and workshops ranging from birthday parties to technical clinics
Train and evaluate staff on program facilitation and expectations
Maintain a database of customer contacts
Monitor promotional and marketing materials to determine return on investment
Assist with daily front counter operations as necessary
Identify potential customers and their needs through new programs and outreach
Attend expos to develop and maintain contact with potential clients and professional bodies

Passionate, hard worker and well organized professional with ability to prioritize and multitask
Ability to meet deadlines
Display sound judgment and preserve confidentiality
Lead and manage staff in a constructive manner; act as liaison between departments
Able to work both in a team setting and be self-sufficient
Excellent written and verbal communication skills
Working knowledge of Microsoft Office
2+ years sales experience and training in phone sales preferred
2+ years Climbing experience preferred
1 year experience working with youth and large groups preferred

To apply, fill out our general employment application.